We recently caught up with Ian Davies, the Artistic Director of Ocean Hairdressing in Cardiff. The salon was established 21 years ago and has grown extensively throughout the years. Ocean Hairdressing offers a wide variety of hair and beauty treatments for both ladies and gentlemen.
Ian has been using Salon Control for 6-7 years now. Here’s what he had to say about our software…
“I have used many software packages in the past, but Salon Control is one of the best. It gives me up to date information that is very relevant to my salon. I use Salon Control extensively on an hourly basis, let alone daily or weekly.
Salon Control allows us to track everything we need to track within the salon. On a day-to-day basis, I can see how each stylist is performing and view their rebooking rates, for example. Salon Control is invaluable – it’s like having the perfect team member.
The software has really helped me to grow the business. I am able to budget effectively and predict growth. That way, I can decide whether we need to offer any bespoke services or incentives to attract new customers. Or I can decide whether we should send any text prompts out to existing customers.
It’s great to have a software developer that’s always on the end of the phone. I have a direct relationship with Salon Control and they always help me out if I have any questions or concerns. They treat each client individually and they know exactly what I need. Salon Control is a very personal business – I love working with them!
Finally, the system is very easy to use. I’m a technophobe – so if I can use it, anyone can.